AI chatbot · WhatsApp · Singapore
A WhatsApp AI chatbot that answers like your best staff
SmartFAQ Assistant replies to customers in seconds, day and night, using your own information. It captures leads, helps with bookings and hands over to your team whenever you want. From S$50 a month.
Your Business
online
Aureus demo · fictional business, not a real customer chat
Answers on WhatsApp, 24/7
Works on your own WhatsApp number. Customers get accurate answers about services, prices, outlets and hours in seconds.
Your team can step in anytime
Reply from your phone and the AI steps back automatically for that chat. No awkward double replies.
Captures every lead
Collects names, needs and preferred timings, and alerts your team so after-hours enquiries become next-day customers.
Multilingual
Customers can write in English, Chinese, Malay and more, and receive answers in the same language.
Booking assistance
Pro and Business plans can connect to supported booking calendars (one-time S$400), so the AI can help customers book.
No surprise bills
A clear monthly allowance of AI replies. We alert you at 75% and 90% of your allowance, and messages your team answers are never counted.
SmartFAQ plans
Pay for the conversations you actually have.
All plans: one-time S$399 setup. No per-staff fees, no Meta per-message fees. Extra outlets S$30/month each.
Starter
S$50/month
1,000 AI replies / month
1 outlet
Pro
S$90/month
2,000 AI replies / month
1 outlet
Business
S$200/month
5,000 AI replies / month
Up to 3 outlets
Scale
Custom
5,000+ AI replies / month
8+ outlets
FAQ
AI chatbot: common questions
How much does an AI chatbot cost in Singapore?
SmartFAQ Assistant starts at S$50 a month for 1,000 AI replies, S$90 for 2,000 replies, and S$200 for 5,000 replies across up to 3 outlets. There's a one-time S$399 setup, where we build the assistant's knowledge from your materials.
Will it make things up?
It is set up to answer only from the information you give it: your services, prices and policies. When it isn't sure, it passes the customer to your team, and built-in checks stop it confirming bookings it hasn't actually made.
Do I need a new phone number?
No. The assistant can run on your existing WhatsApp business number, and your staff keep using WhatsApp as normal.
What counts as an AI reply?
Each message the AI sends to a customer. Messages your staff send, appointment reminders and internal alerts are not counted. A typical customer chat uses 3 to 4 AI replies.
What happens if we go over the allowance?
Extra replies are S$0.05 each, and we warn you before you reach the limit, so there are no surprises.
See the AI answer your own customers' questions.
Tell us about your business and we'll show you how SmartFAQ would reply to the questions you get every day.